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Shipping Policy


SHIPPING POLICY

  • Order by 3PM Eastern Time (US) for same business day shipping.
  • Orders placed after 3PM ET will ship the following business day.
  • Once your order has shipped, you will receive the tracking information by email. Please allow up to 24 hours for tracking information to update.
  • Business days do not include Saturdays, Sundays, or Major US Holidays.
  • If you are shipping to a U.S. P.O. Box, packages will be sent via USPS.

Shipping Methods:

  • UPS Ground, FedEx Ground: 1-5 business days
  • FedEx Home Delivery: 1-5 days (Delivers on Weekends)
  • USPS Priority Mail: 1-3 business days
  • USPS First Class Mail: 2-5 business days
  • UPS 3 Day Select: 3 business days
  • UPS 2nd Day Air, FedEx 2Day: 2 business days
  • UPS Next Day Air, FedEx Standard Overnight: 1 business day (No Sat & Sun Delivery)

International Shipping:

  • Please expect additional import fees based on the value of your order. Customs duties and taxes are subject to being collected at the time of delivery.
  • International orders cannot exceed $500.
  • We do not ship to APO/FPO addresses at this time.

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.

Disclaimer: While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions within the delivery network, and etc.