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Shipping Policy


HSF SHIPPING POLICY

COVID-19 UPDATE 

We wish for everyone's safety and well-being in these unprecedented times.

Is HSF open and shipping?
Yes, we're open and fulfilling orders in timely manner.

What is HSF doing to combat the virus?
HSF employees practice social distancing and wear mask & gloves to keep merchandise and packages as sanitary as possible. We've boosted our efforts to clean and disinfect surfaces of our facility. All employees are required to sanitize and wash their hands frequently. We're closely monitoring the situation and following the guidelines set by the CDC, Local & Federal Government.

When will I receive my order?
We aim to ship all orders within 1 business day. All orders ship from our warehouse in VA, USA.

Are you still accepting returns?
Yes, we're still accepting returns within 30 days. Please allow 1-2 days of delay in return processing time.

Order Processing Time:

  • All orders are processed within 1 business day.
  • Please Select Standard Shipping for PO Box address.

Shipping Methods: (Transit Times)

  • Standard Shipping - East Coast & Mid West: (2-5 Days) , West Coast: (4-7 Days).
  • UPS Ground, FedEx Ground, Home Delivery (1-5 Business Days)
  • UPS/FedEx Express: 24 hour handling + 1, 2, 3 Day(s) Transit time.
  • Exceptions apply and delivery time is not guaranteed. (Holidays & Weather conditions)
  • UPS Next Day Air and FedEx Standard Overnight shipping method placed on Friday will be delivered on Monday. Weekends excluded.

UPS Ground Transit Time

 

FedEx Transit Time