Shipping Policy


Order Processing Time:

  • Mon-Fri: Order by 3 PM EST for Same Business Day Shipping. All orders are processed within 24 hours.
  • UPS Express shipping cut off time is 2PM EST business days.
  • FedEx Shipping cut off time is 2PM EST business days.
  • Weekend orders ship out on the following Monday. (Excluding Holidays affecting shipping carriers schedule).
  • Factory Direct order processing time: 1-3 Days. Factory Direct orders usually arrive within 5-8 business days via FedEx, DHL or in some cases, ePacket. (10-20 business days)

Shipping Methods: (Transit Times)

  • Standard Shipping - East Coast & Mid West: (2-5 Days) , West Coast: (4-7 Days).
  • Fedex 2 Day One Rate Pak - 3 Total Days. Only available on order size less than 680 cubic inches. (1 Wig).
  • UPS Ground, FedEx Ground, Home Delivery (1-5 Business Days)
  • UPS/FedEx Express: 24 hour handling + 1, 2, 3 Day(s) Transit time.
  • Exceptions apply and delivery time is not guaranteed. (Holidays & Weather conditions)
  • Factory Direct Shipping: FedEx, DHL (4-7 Days) ePacket (10-20 Days)

UPS Ground Transit Time

USPS Priority Mail Transit Time 

FedEx Transit Time