Shipping Policy

• Order by 3PM US Eastern Time for Same Business Day Shipping.
• Orders placed after 3PM ET will ship on the following business day.
• Once your order has shipped, you will receive tracking information by email. Please allow up to 24 hours for tracking page to update.
• If you are shipping to a U.S. P.O. Box, packages will be sent via USPS.
• Ship From Location: VA, USA.

Domestic Shipping:

• UPS Ground, FedEx Ground: 1-5 business days
• FedEx Home Delivery: 1-5 days
• USPS Priority Mail: 1-3 business days
• USPS First Class Mail: 2-5 business days
• UPS 2nd Day Air, FedEx 2Day: 2 business days
• UPS Next Day Air: 1 business day
• FedEx Standard Overnight: 1 business day
• Business days do not include weekends & holidays.

International Shipping:

• Countries we ship to: Canada, United Kingdom, France, Germany, Netherlands, Ireland, Spain, Portugal, Belgium, Sweden, Norway, Italy, Finland, Luxembourg, Austria, Greece, Poland, Australia, Brazil, Argentina & More. 
• Please expect additional import fees based on the value of your order. Customs duties and taxes are subject to being collected at the time of delivery by the courier.

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.

Disclaimer: While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions within the delivery network, and etc.