Freetress Braid Crochet Hair - Soft Curly Faux Loc 18"

SHIPPING INFORMATION

INTERNATIONAL ORDERS: You may be liable to pay Customs & Duties Tax according to your country rules & regulations upon receiving the package from United States. (UK, GERMANY will charge Customs fee for sure. Some countries may not charge any customs. Please check with your local post office) We do not collect these fees from our customers at the time of purchase.

For more info, please contact your local post office for any questions regarding Customs & Fees. International customers will receive a notice from their local post office when the package is ready to be picked up.

USPS and UPS deliver all of our customer packages.

All items listed on the site are 100% in stock and ready to ship. In rare occasions, we will have human error on inventory, in that case, we will contact you via e-mail and ask to change color or submit a full refund.

***Be sure to check your mail box or nearest parcel locker***

$4.99 Flat rate on orders over $30.

Free Shipping at $80 within U.S.

All orders are shipped out from our Northern Virginia Warehouse.

We require 1 day handling time for all orders.

Questions?

Contact: support@hairsoflyshop.com

 

Return Process

• Visit our returns center page here.
• Enter your E-mail to start a return.
• Select the items to return, get a refund confirmation and send it off when you can.

FAQ

Who pays return shipping?

Customers are responsible for return shipping cost. It will automatically deduct from your total refund balance. Original shipping cost is not refundable.

Do you do exchanges?

We do not support exchanges at this time. You will have to place a new order.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

Items purchased in the last 30 days. Please note that time period begins when customer places the order, not when customer receives order.

What items are non-refundable?

Items marked as final sale.
Free gifts or promotional items with retail value.

Questions?

Please contact us at Support@hairsoflyshop.com and we will get back to you within 48 hours excluding weekends.